For every retailer, O2O business is an inevitable topic due to the soaring business scale of online purchases. There are plenty of choices of ready-to-use eCommerce platforms available to lower the entry barriers by removing fixed investments to start with. Challenges evolve with business opportunities on how to implement an efficient and profitable O2O business with the use of technology, as consumers are looking for a seamless shopping experience across online and offline channels with fast delivery. Capsuite's O2O solution helps you stand out from the crowd in three aspects.
Design and Implement Synchronization
Synchronization of Orders and Inventories
Unifying and building Customer and Product Masters into a single platform
Handling goods returns or cancellations
Optimize Operation and Finance
Ensuring Order-to-Cash
Ensuring Procure-to-Pay
Optimizing inventory management
Ensuring on-time delivery
Real-time visibility of finances
Monetize the Data
Customer spending patterns across online and offline channels
Brands/products performance across online and offline channels; across new and existing customers
Inventory planning for different types of customers and products