• Automatic grouping multiple orders under single customer 
• Consolidated pickup list from multiple orders 
• Centralized product listing/delisting to SHOPLINE store 
• Lot/Serialized Stock Control and Expiry Date Control 
• Central Procurement and Smart Replenishment 
• Real-time financial visibility and reporting 

Tired of managing eShop operation from order collection, delivery arrangement, shelf management, promotion management to After Sales Support? Native integration with SHOPLINE changes the way how merchants work. By integrating to backend of SHOPLINE store, critical data like Customer, Order and Product information are synchronized to ERP for central management. 

By having all information synchronized, merchants can instantly access to Integrated Customer Profile for in-depth understanding of every customer from purchase history, customer preferences, multi-address book, customer service log to having a complete history of how Merchant interacts with your customers.  

Struggling from turning new customer to regular customer to VIP and finally brand advocate? Leveraging built-in Customer Relationship Management to manage the nurturing journey from end to end; by analyzing customer history, planning sales outreach, managing pricing and promotion, Merchants gain full control on how your customers interact with your business. 

CRM also empowers merchants to manage B2B business by closely tracking Lead-to-Quote process, including sales stage management, sales forecast and related analytics. 

Many retailers engage in both B2C and B2B activities. The Sales Management Module assists merchants in managing these dual business models effectively. It enables the creation of clear, professional, and interactive quotations for B2B transactions and allows for the configuration of price lists tailored to different customers, thereby automating the sales process. From quotations through to sales orders and invoicing, merchants are equipped to handle the Order-to-Cash cycle in an efficient and integrated manner. 

Optimize RFQ and purchase order processes with automated reordering rules. Merchants can now generate RFQs, POs, and stock replenishment rules through a single platform, supporting both ready-to-sell and pre-order business models. With effective vendor onboarding, pricelist management, and credit term arrangements, along with a seamless order-to-cash process, you can maintain optimal inventory levels, monitor expiry dates, and ensure healthy cash flow without concern. 

Real-time inventory management offers central control for multiple stores and sales channels, ensuring smooth operations. It handles delivery and returns, maintaining seamless purchase to sales processes. The module tracks stock collaborates on orders, shipments, and invoices. These features optimize inventory, prevent stockouts, and ensure timely deliveries, making it essential for improving efficiency and cash flow. 

Have you ever attempted to enhance your sales with Bundles at your SHOPLINE store but were concerned about complicated stock management? You can now synchronize your bundles at eShop with Kit in Odoo Enterprise to ensure accurate stock consumption and precise cost calculation for each bundle you sell. Additionally, the forecasting capability enables merchants to maintain adequate stock levels of bundle components, thereby preventing stockouts. 

By integrating Order-to-Cash, Procure-to-Pay, and Item Management, merchants can now benefit from seamless zero data entry accounting. The accounting module includes all essential reports required by every business, such as the Income Statement, Balance Sheet, Cash Flow Statement, and detailed Aging Reports.