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Everything you need to know about O2O Business

For every retailer, O2O business is an inevitable topic due to the soaring business scale of online purchases. There are plenty of choices of ready-to-use eCommerce platforms available to lower the entry barriers by removing fixed investments to start with. Challenges evolve with business opportunities on how to implement an efficient and profitable O2O business with the use of technology, as consumers are looking for a seamless shopping experience across online and offline channels with fast delivery. Capsuite's O2O solution helps you stand out from the crowd in three aspects.

Design and Implement Synchronization

  1. Synchronization of Orders and Inventories
  2. Unifying and building Customer and Product Masters into a single platform
  3. Handling goods returns or cancellations

Optimize Operation and Finance

  1. Ensuring Order-to-Cash
  2. Ensuring Procure-to-Pay
  3. Optimizing inventory management
  4. Ensuring on-time delivery
  5. Real-time visibility of finances

Monetize the Data

  1. Customer spending patterns across online and offline channels
  2. Brands/products performance across online and offline channels; across new and existing customers
  3. Inventory planning for different types of customers and products
  4. Data-driven GTM activities
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