The Heart of Your Business
The Customer 360
The Customer 360
Understanding your customer is not just an advantage; it's a necessity. Customer data is often scattered across different systems—a transaction here, an email click there, a website visit somewhere else. This fragmented view makes it impossible to truly know your audience. Click-CDP solves this by building a comprehensive Customer 360 profile, unifying every touchpoint into a single, actionable view that becomes the heart of your business strategy.
Unify Data, Unlock a Single Source of Truth
The foundation of a powerful marketing strategy is a complete customer profile. Click-CDP automatically consolidates and unifies data from all your critical sources into one place. This includes:
- Transaction Records: See complete purchase histories to understand buying habits and frequency.
- Engagement History: Track every interaction across the channels your customers use most, including Email, Web Push, and WhatsApp Business. Know who opened what, what they clicked, and how they respond to your outreach.
- Website Behavior: Monitor how customers and even anonymous visitors navigate your site.
This unified profile eliminates data silos, providing your teams with a single source of truth and the crucial insights needed for smart, fast decision-making.
Turn Anonymous Traffic into New Customers with AI
What if you could understand a visitor's intent from their very first click and turn that insight into a new customer? That's the power of Click-CDP. Our proprietary AI Tag function analyzes the Browse behavior of all website visitors to understand the context and content they are exploring. This powerful feature tags each individual profile—even anonymous ones—with their "Interest Intent."
This transforms your inbound traffic from a passive audience into an active opportunity for new customer acquisition. By revealing the genuine interests of anonymous visitors, Click-CDP empowers you to proactively engage them with personalized communication and guide them toward conversion. Instead of waiting for them to make the first move, you can turn initial curiosity into a new customer relationship, maximizing the return on your advertising spend.
Powering Personalization and Predicting Value
A complete Customer 360 profile does more than just report on past behavior—it empowers you to shape the future. By understanding each customer's unique interests and history, you can deliver highly targeted AI-powered product recommendations that resonate.
Furthermore, Click-CDP helps you identify your most valuable customers by calculating Customer Lifetime Value (CLV). By knowing who your best customers are and understanding their journey, you can create targeted retention strategies, increase loyalty, and focus your resources on the segments that drive the most growth. With Click-CDP, your data becomes a clear roadmap from initial interest to lasting loyalty.